Our company specializes in developing sophisticated platforms designed to facilitate buyback, repair, and hybrid solutions for businesses with as many locations that your business has. With tailored templates available for customers in the USA, Canada, and the UK, we provide professional solutions you can trust. No matter it you have one store or one hundred, Near Tech Partners can scale with you.
Every page comes equipped with meta titles, descriptions, and on-page local SEO for maximum search engine optimization. Plus, when we add new products to the database, these essential elements are automatically generated, saving you valuable time.
We have an expansive catalog of devices from cell phones, tablets, Macs, drones, and more. We keep our catalog up to date for the newest devices. If you do not see a device or category, we can add these for you at your request.
At times, customers may mistakenly select an inappropriate condition for their device. It is important to note that the condition of a device may vary and what a customer considers "mint" may actually fall under a different category such as "good" or "fair." Our platform provides a the feature to requote an item, which allows you to pick the appropriate condition accurately. This sends the customer an updated offer with the current condition's price from your catalog, and they can choose either to accept or decline it. Once selected, the order will update automatically, allowing you to proceed smoothly. Furthermore, we offer the option for manual requotes in case of any issues where the price needs an adjustment based on a price outside your current pricing.
Order emails are an indispensable tool for any e-commerce business. They provide customers with important information regarding their purchase, including order details and shipping labels. Our order emails go above and beyond, as they contain labels that can be printed or used as a QR code if they do not have access to a printer. This convenient feature allows customers to simply scan the code at the drop-off location and have their label printed for them.
Occasionally, customers may send in items that come with issues such as iCloud lock, financing, bad IMEI, or Google lock, or if the item is still active on an account. Our platform offers several options to select such issues within the order in your backend. Once an issue is selected, our system will automatically notify customers with detailed instructions on how to resolve the problem. The email includes a button for the customer to click once the issue is fixed, or another button if they cannot resolve it. Updates in your backend will only occur when the customer selects one of these buttons, ensuring you are informed when the customer has responded to the issue.
Our platform efficiently sends text and email reminders to customers who have not yet sent in or dropped off their devices, resulting in increased conversions and saved time. The reminders are automatically sent on day two and day seven for customers who mail in or drop off locally. For those using a shipping kit sent by you, reminders are sent on day seven and nine. Although using shipping kits is optional, it remains a a feature among customers who prefer sending out boxes for customers to mail in devices.
Enhance your platform's productivity and customer satisfaction by enabling the convenient option to set appointments for repairs. With this feature, your clients can easily schedule their repair needs while you seamlessly manage your workload.
Our company is committed to providing our customers with the best possible tools and resources to optimize their website's ranking on search engines. With our in-depth knowledge and expertise, we offer a guide to leveraging the capabilities of Google Business, so you can effectively boost your online presence and attract more traffic to your website. Our proven strategies and techniques are designed to help you achieve your goals and stay ahead of the competition.
At Near Tech Partners, we’ll match you with the platform that meets your needs. We will then customize it to your brand. This ensures you have a stable foundation and your own brand.
These brands have been trusting us over the last five years and they generated over $10 million in buyback trade-ins since then
